Refunds and Returns
Pre-Order items are purchased before the actual production of the controller.
Any refunds requests will be processed prior to November 15th 2020.
When you receive the MP MIDI Controller, you can apply for a return if your unit is defective or dead on arrival.
We will be packaging the units with extra care and packaging protection so that it doesn't get damaged during transportation.
All units will be thoroughly tested by our QA team prior to shipping.